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We will always comply with the GDPR legislation: including but not limited to General Data Protection Regulation (Regulation (EU) 2016/679) and Data Protection Act 2018 and associated legislation when dealing with your personal data.
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
To be able to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it for:
Selling you products
Verifying Your identity
Providing You with our services
Providing you with suggestions and advice on products, services and how to obtain the most from using our website
Storing your details (and update them when necessary) on our database, so that we can contact You in relation to email news alerts or respond to any query you have asked us to answer.
Administering our website for internal operations, including troubleshooting, data analysis, testing or research.
Any other reason[s] if we have Your prior consent
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We will continue to process the collected information on the specified basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us on firstname.lastname@example.org.
However, if you do so, you may not be able to use our website or our services further.
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us to reply with the information you need. We record your request and our reply to be able to increase the efficiency of our business. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.
We restrict personnel access to your personal data to employees, agents or third-party businesses on a need to know basis.
We have put in place procedures to deal with any suspect breach of your personal data and we will notify you and any applicable regulator of any such breach.
We will do our best to provide you a copy of the requested data we hold free of charge. However, we might charge you an administrative cost if your request is excessive or it will take a lot of time and effort to process.